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Our Training
PPC Training and Development – formerly Lifeboat Training
– is an established provider of in-house staff training.
The workshops and seminars we present are designed to help staff
become happier, healthier and more productive at work. We group
our training modules as solutions under five main headings:
Solutions
Conflict
Handling conflict, disputes and disagreement in a productive
and solution focused way.
Change
Change management and related topics to engage, involve and
motivate staff during the change process.
Clinical
Acclaimed training packages for occupational health staff
and others in social, health and welfare settings.
Communication
Communication is at the heart of all human interactions, good
communication is the route to success.
Topics
These are our main topics. To find out more use the search
facility or click on the headings under 'Solutions' to the
left.
Team working • Difficult People • Handling Anger
•Conflict Management • Handling Violence and Aggression
• Telephone Rage • Advanced Communication Skills
• Organisational Change • Confident Management
• Mediation Skills • Presentation Skills •
Stress Awareness and Management • Solution Focused Brief
Therapy • Therapeutic Communications • Clinical
CPD.
Effective in all areas
We train up to 10,000 people a year. They tell us that the
content of our training helps them in their work and in their
personal lives by equipping them with the practical skills
they need. In fact, over the past four years a consistent
97% of delegates say they are either ‘satisfied’
or ‘highly satisfied’ with the training days they
have attended. Their employers are happy too; they tell us
so and they keep coming back for more.
Training should be entertaining, informative and engaging.
It must also be of practical use. Appropriate training tells
staff they are valued, that their employer is interested in
helping them develop their skills and their careers. Customers
and service users also benefit because staff are more skilled
in their interactions and appear more professional. This adds
up to cost effective training that improves efficiency and
the organisation’s image.
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