home » our titles Enter your keyword(s) in the box below to search the website: Main Menu » Our titles Organisational Advanced Communication Skills Anger Management Bullying and Harassment - a one day workshop for managers Bullying awareness - a one day workshop for staff Confident Manager, The Courageous Conversations Crisis Response - interpersonal responses in time of crisis Developing as a Team Member - Full Day Staff Course Dignity at Work - for Managers Disability Discrimination Awareness - A Short Course for Staff Disabled Staff in your Team - Manager's Course Enhancing Organisational Resilience  in Times of Change or High Demand Getting a Better Reception - training for reception and support staff Giving Support Following Redundancy Handling Anger and Disruptive Behaviour Handling Violence and Aggression How to Deal with Difficult People How to Get your Team to Work Better How to Handle Conflict, Disputes and Disagreement Managing redundancy affecting your staff Mediation Skills for Managers Minute Taking and Production - with accuracy, speed and confidence People and Organisational Change Performance Coaching for executives and managers Redundancy and Change - Preparing for the Transition Responsive Management and Stress Awareness Solution Focused Conflict Resolution Speaking with Confidence Stress Awareness and Avoiding Burnout Stress Management for Front Line Staff Successful Meetings Successful Presentation Skills Telephone Rage - Dealing with Difficult Callers Time management Transitions - planning for redundancy and change Clinical Abuse and Trauma: a Solution Focused Approach Depression - a practical guide Language of Care - Communicating well with patients and families Suicide Prevention: a Solution Focused Approach Solution Focused Brief Therapy - Advanced Solution Focused Brief Therapy - Introductory Solution Focused Brief Therapy - Masterclass Working with Bereavement and Grief Surveys PC Training and Development Stress Surveys PPC Training and Development Staff Training Needs Survey