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PPC Training & Development Stress Surveys
Our stress surveys will tell you how your staff are dealing
with the stressors of their daily working lives. Taking the
pulse of the organisation in this way is a reliable first step
towards improving morale and efficiency. It will also provide
the infomation you need to prepare for the new HSE guidelines
on stress in the workplace, and for monitoring the success of
the measures put in place to combat stress.
How it works
Stress surveys are individually designed to suit the
needs of the client. We would discuss, for example:
- The purpose of the survey
- How the information will be used
- Data collection methods
- Face to face interviews
- On-line survey
- Email survey
- Postal survey
- Etc
Surveys are generally carried out through face to face interviews
by department, team or section. We aim to speak to 20% of
the workforce in groups of 5 – 15 people for an hour
to an hour and a half. We use a prepared list of questions
plus a clinical model of enquiry (clean questioning) in order
to avoid unduly influencing the responses.
The option of supporting this with online, email or postal
questionnaire may also be useful, though not necessary.
The aim is to provide a snapshot of staff views at a given
date. The information gathered covers stress factors at work
and staff responses to it: In particular we look for:
- Operational stress factors
- Organisational stress factors
- Departmental ‘Hot spots’
- The incidence of bullying or harassment
- Views on the working environment
- Other significant patterns of response
Staff are told that the interviews are
confidential and that statistical data and comments will be
included in the final report and that individual anonymity will
be protected.
The report
Our final report covers the main areas recommended by
the HSE relating to perceived levels of: Demands
made on staff
The control they have over their job
The level of support they think they have
Satisfaction with relationships at work
Understanding of their own roles and those
of others
Uncertainty and the demands of change.
These points comply with the current HSE recommendations
for moving towards the management standards currently being
developed.
The report also includes recommendations and suggestions for
benchmarking and monitoring stress in the organisation. A
special section deals with staff training and personal development
needs in order to ensure that individuals and the organisation
are equipped to respond with resilience to the demands placed
upon them.
The final report is delivered as spiral bound hard copy (six
copies). We will make a presentation of the main findings,
supported by PowerPoint presentation, and answer questions
in more detail.
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