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Speaking with confidence
Staff are increasingly being asked to present information in a variety of situations ranging from internal meetings, customer presentations and Introducing the World of Quantity Surveying to schools. The requirement to produce material effectively and with a strong degree of impact to such differing audiences can be daunting and clarity and composure are vital. This one day course provides delegates with an-in depth understanding of the personal delivery skills that make a presentation truly effective, detailing and demonstrating a range of techniques which can be used in any relevant situation.
Objectives
This course is designed to help attendees:
- Overcome nervousness and deliver with confidence and enthusiasm
- Understand the importance of first impressions
- Build rapport with their audience
- Manage the presentation and the audience
- Deal with awkward situations
- Handle impromptu speaking
- Understand how to organise their material for an effective presentation
- Close effectively
Course contents
Introductions and expectations
Are you nervous?- understanding how it arises, the physical and mental responses and how to manage them and increase your confidence
Your self-perception and how that influences your presentation
How others see you- how do you present yourself?
Dealing with common fears and myths
Preparing your course material
Organising your thoughts into logical sequence
Memorising techniques and use of notes
Pre - presentation skills
Creating an immediate first impression and credible introductions
Building rapport with the audience - pitching at the right level
Animating delivery by varying voice, pitch and projection
Developing conviction in your voice
Assertive delivery
Using non-verbal communication easily and effectively to enhance your delivery through eye contact, body posture, gestures and movement
Using the space you have
Managing a microphone – wire free, hand held, podium
Keeping yourself focused, managing the time
Keeping the audience interested and focused
Common mistakes
Impromptu speaking – tips and techniques
Dealing with difficult audiences/situations and the question and answer session
How to rein in the conversation and keep control
Thinking on your feet - how to ‘buy time’ when needing to consider the answer
Knowing when to finish speaking and closing techniques
Your presentation doesn’t stop when you stop
Short 5 minute presentation by each delegate
Group and tutor appraisal
Structure:
Interactive course with group and individual exercises to build confidence and skills. Supported by course notes
Access by phone/e-mail to trainer for queries post course. |
