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Dignity at Work – for Managers
Creating an environment where people can flourish
This training module is designed to support managers and help them create and manage a ‘healthier’ workplace where individuals can flourish. This half day, intensive and interactive workshop will equip managers at all levels in the organisation with a clear understanding of the concept of “Dignity at Work”, the many facets of diversity and the practical skills to deal with the impact of new legislation and their management responsibilities. It also equips managers to recognise the dynamics of negative behaviour, the types of behaviour which can so easily be misinterpreted and offers appropriate ways of handling problems in a timely manner.
Objectives
- To raise awareness of the factors that create workplace inequalities for staff based on perceived “difference”
- have a common understanding of what is meant by stereotyping, prejudice, discrimination, bullying and harassment, victimisation and vicarious liability
- To be able to identify when these are occurring through symptoms, behaviour , relationships and to have a practical understanding of how to handle problems appropriately.
- To recognise potential causes and be able to identify appropriate actions.
- To create a shared language around “Dignity at Work” which supports organisational policy and which will enable managers to challenge and deal safely and effectively with inappropriate behaviours.
- To understand their own role and influence
- To understand the statutory obligations towards staff, how to protect them and the interests of the organisation
- To know what sources of help are available.
Format
Intensive and Interactive full or half day workshop, incorporating PowerPoint, Video, discussion, experiential work, case study, course notes and reading list. Group size up to 15
Contents
Introduction and expectations.
Definitions of ‘equality.’
Difference: race, gender, ethnicity, sexual orientation, religion and beliefs, age.
The strengths of diversity.
Understanding the difference between stereotyping, prejudice, direct and indirect discrimination.
Recognising bias, prejudice and discrimination.
Identifying how personal attributes, language and behaviour deliberately or unwittingly can cause offence to others.
Recognising the signs and understanding the impact of bullying, harassment and victimisation.
Bullying check list and how staff perceive it.
Occupational risk factors and understanding how incidents can escalate if not dealt with promptly.
Management responsibilities under Law and Health and Safety
The role of codes of practice in the workplace
The implications of managers not following the legal requirements
Conflict resolution and suitable responses to ‘cries for help’
The steps managers need to take in the event of problems arising
Exploring the skills needed to tackle and contain problems
Where managers can go for help and what support they can expect
Organisational culture, climate and supporting policy
Creating and maintaining a tolerant and positive work environment
Understanding and demonstrating equality and tolerance
Encouraging respect and dignity at work and elsewhere
Protecting staff and the organisation. |
