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Developing as a Team and as a Team Member - Full day staff course
Creating an environment where people can flourish
We don’t all have the option of choosing the team we work in, or the other teams we need to work with and sometimes the meaning of team togetherness seems questionable. Lack of understanding about roles, effective and collaborative working together may result in differences and difficulties which at the very least mean mistakes, lost time, or major clashes. In this workshop delegates explore how teams function and how they can identify and build on existing individual and team strengths. It helps staff to clarify different team objectives, protocols and codes of behavior with the aim of developing better understanding. It explores how individuals can develop and integrate more effective and supportive ways of working with other individuals or teams whether it is just a transient event or a more established routine. A deeper understanding combined with discussion and experiential exercises will help to reduce dissent, promote collaborative working and increase workplace harmony and productivity.
Objectives
- Understanding the role of teams within an organisation
- Defining what makes a team
- Recognising the ‘common pitfalls’ of team work
- Exploring the role of the individual within the team
- Understanding how to communicate effectively with others
- Know how to create, develop and maintain team goals and objectives
- Raising awareness of the importance of developing good working relationships
Contents
Introduction and expectations
Are teams necessary?
Teams v working individually
What makes a great team?
Why are some effective and why some just don’t work
Exploring team dynamics
Understanding your role within the team -or maybe several teams
Personal characteristics that shape your role in a team
Team goals and objectives and the effect on everyday working
Building a shared team vision
Identifying personal core values and belief systems and how they align with organisational values
Recognising how these affect thinking and responses, particularly when faced with pressure, uncertainty or change
Understanding and valuing individual difference within the team
Sharing skills, strengths and overlooked resources
The key communication skills – listening skills, verbal and non-verbal language
Avoiding the ‘black spots’ of communication
Clarifying intention and understanding
What to do if there is dissent in the team
Whose job is it anyway? – dealing with unresolved roles, issues, unpopular tasks
Interdepartmental and cross team working
Flexible response and supporting colleagues
Dealing with difficult people
Assertiveness
Contributing to team meetings
Responsibility for team action
Attitude, approach and commitment
Building a positive working environment
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