Solutions
» Conflict
Anger
Management
Delegates at our sessions regularly ask for guidance on how
to deal with their own responses, in particular anger. Anger
is a universal, natural and understandable emotion, yet it is
one of the least understood. This workshop has proved highly
successful helping people deal with anger in their client group
as well as understanding, and managing, their own feelings and
responses. It also provides exercises and guidance for preparing
anger management workshops for others.
Objectives
- Recognise
the indicators of anger
- Identify
potential trouble-spots
- Understand
the common misconceptions that make things worse
- Learn how
to deal with our own sense of disempowerment
- Study
a range of anger management skills
- Develop
strategies for dealing with anger in others
- Work towards
solutions in angry situations
- Enhance
interpersonal skills
- Deal better with stress and anger
Contents
Anger, aggression, hostility and
arousal: avoiding confusion
Emotional, cognitive and behavioural components
When is anger a problem? The Pros
and Cons
What is our goal? What is ‘Not angry’?
Anger hotspots and personal triggers
Recognising anger in ourselves and others
Self soothing techniques: cooling down
Calming and de-escalating others
When to act and what to do
Disturbed and non-disturbed anger
Attitudes precede skills
Beware of the anger myths
Anger management skills
Reducing physical arousal
Calm and collected thinking
Confidence and our own values
Do something different
Recognising our successes
and resources
Thermometers, barometers and scales
Planning our strategies for
handling anger
What people say
“The most useful course we've had yet.”
Social worker
“Changed my attitude to
life.” Support worker
“Clarified issues
and dispelled myths.” Manager
|
